SAP Sapphire 2025 Highlights & SuccessFactors Analytics Benchmark Report Launch

2025 SuccessFactors Analytics Report: Key Findings

After months of polling the SuccessFactors People Analytics community, 3n Strategy's new 2025 SuccessFactors Analytics Benchmark Report paints a clear picture of where organisations stand:

• Top-performing teams invest in training and change management — and see up to 6x greater impact from their analytics efforts.

• 85% of dashboard users still say they need more training to be truly data-driven.

• 60% of functions lack the capacity (FTEs) they believe are necessary for success — often due to weak business cases.

• Adoption struggles persist, often due to poor user experiences, unclear metrics, or bad data in SuccessFactors.

These findings serve as a wake-up call and a roadmap. If your team is struggling with low adoption, limited capacity, or reactive reporting, you’re not alone — but the top-performing organisations are pulling ahead by prioritising user training, aligning analytics with business questions, and investing in consultative skills. The benchmark results make it clear: if you want to increase impact, you need to move beyond building dashboards and start building trust, skills, and strategy around them. The recommendations generated when taking our assessment will show you exactly where to start.

What You Missed at SAP Sapphire 2025

Couldn’t attend Sapphire? Here’s what we think matters most:

• SAP officially launched People Intelligence, a new Intelligence App for people analytics.

• Positioned as the next evolution of SuccessFactors analytics, it aims to help HR leaders answer strategic questions — not just generate reports.

• People Intelligence is part of the broader SAP Business Data Cloud (BDC) vision, integrating tools like Datasphere and SAP Analytics Cloud to power cross-functional insights.

• SAP emphasised a shift from siloed reporting to enterprise-wide intelligence, with predictive capabilities and visualised decision paths.

• Early access is expected to begin July 2025, starting with a subset of modules.

Though still in early rollout, People Intelligence represents a major shift — and the beginning of a new analytics era for HR and IT teams alike.

What To Do Next

If your organisation wants to thrive in this evolving landscape, consider:

• Auditing your SuccessFactors data now, before advanced tools like People Intelligence go live.

• Upskilling your teams with consultative, analytical, and dashboard adoption training.

• Reviewing your analytics roadmap to ensure alignment with new SAP technologies.

And don't miss the follow-up:

June 18th: Exclusive Interview with the SAP People Intelligence Product Team

Hear directly from the people behind the tech. Register here →

Watch the Full Webinar for More

For the full deep-dive into the 2025 benchmark data, SAP Sapphire insights, and strategic recommendations:

👉 Watch the webinar in full here.

Get ahead of the curve — and help your organisation become truly data-driven.